Refund Policy | Due to the custom nature of printed materials, products and services purchased from signflows.com are non-refundable.
Order Corrections |
Signflows.com aims to deliver an exceptional printing experience and high quality products to our customers. If an order is incorrect or damaged in the initial shipment from us to its original destination, the issue must be reported within five (5) business days.
We will request the customer submits digital photos to document the product’s defects.
Please email [email protected] and inform us of your order number as well as images of the defected product(s).
In some cases, customers may be required to ship defective product(s) back to SIGNFLOWS at their own expense and in an agreed upon reasonable time frame. In cases where the order is required to be shipped back to SIGNFLOWS at the customer’s expense, SIGNFLOWS may reimburse the customer for shipping if a defect is determined to exist. Any charges related to expedited orders, such as rush printing or shipping, are non-refundable for defective products unless UPS delivers a defective product or fails to deliver an order.
Turnaround time and shipping options for reprinted orders varies due to available production capacity and are at SIGNFLOWS’ discretion. Turnaround time begins after receipt of final proof approval. Final approval will only be accepted in written format. No verbal approvals will be accepted.
Signflows.com aims to deliver an exceptional printing experience and high quality products to our customers. If an order is incorrect or damaged in the initial shipment from us to its original destination, the issue must be reported within five (5) business days.
We will request the customer submits digital photos to document the product’s defects.
Please email [email protected] and inform us of your order number as well as images of the defected product(s).
In some cases, customers may be required to ship defective product(s) back to SIGNFLOWS at their own expense and in an agreed upon reasonable time frame. In cases where the order is required to be shipped back to SIGNFLOWS at the customer’s expense, SIGNFLOWS may reimburse the customer for shipping if a defect is determined to exist. Any charges related to expedited orders, such as rush printing or shipping, are non-refundable for defective products unless UPS delivers a defective product or fails to deliver an order.
Turnaround time and shipping options for reprinted orders varies due to available production capacity and are at SIGNFLOWS’ discretion. Turnaround time begins after receipt of final proof approval. Final approval will only be accepted in written format. No verbal approvals will be accepted.
